I pressed the button, but no videos appear - What to do?

1) Check the Power Supply of the Pushit device (processor)

LED Indicators depend on your Pushit controller version:

• Red/white case → solid red LED + blinking green LED ✅
  
• Black case → solid green LED = good functionality ✅

Power Requirements:

• Raspberry Pi 3B (red case)→ 5 V / 2.5 A
• Raspberry Pi 5 → 5.1 V / 5 A

2) Check the Button & Relay

Button Test:

• Press the PUSHIT button on the court.
• Confirm that the relay light turns on alongside a clicking sound (The relay is the small blue component inside or near the device).
• If the relay turns on → the button and relay are connected correctly. 
  If the relay is not clicking, it means there is a connectivity issue between the button and the relay.

Example: External 12V Relay- red LED clicking

5V Relay built into the Processor case - green LED clicking

3) If the Relay Works - clicked when the button on the court was pressed, but still no videos appear:

• Check that there is no loose wire between the relay and the processor's pins.
  -> Verify that the normally open and COM wires are connected properly (Yellow and Pink in the diagram below example).
• Send us a video/photos of the Hardware, and we’ll get back to you with a solution.